What is AI consulting for an insurance agency?
Integrated AI is an AI consulting and implementation partner for independent property and casualty insurance agencies and employee benefits brokerages. We consult on the platform, the data rules, and the workflows, and we implement that work in the agency's own AI environment. The engagement is the Foundation, which takes four weeks, and then the Integrated AI Partner retainer, which works like the agency's own AI department.
The Foundation is the implementation, not a recommendation the agency has to carry out alone. In four weeks the agency gets discovery and a data and exposure audit, one platform recommendation with approved tools and an acceptable-use policy, the first 5 to 10 workflows built in the agency's own AI environment, two days on site, a shared prompt and skill library the agency owns, and the first 60 days of the Partner retainer. After those 60 days the retainer continues only if the agency wants it. The detail of each step is on the Foundation and the Integrated AI Partner retainer.
What it costs
The Foundation is $12,000 for 10 seats, plus $500 per extra seat. Partner is $1,500, $2,000 or $2,500 a month: $1,500 up to 10 people, $2,000 for 11 to 25, and $2,500 for 26 and up. The first 60 days of Partner are included in the Foundation. Pricing is valid for engagements signed through December 31, 2026.
Proof from two published engagements
Both published case studies are benefits work. AFC-AIS left a two-day onsite with 11 production Claude Projects. LaSalle Benefits put 10 renewal-season workflows on Claude in about six weeks. We do not publish a property and casualty hours figure, and we do not apply these hours to a P&C agency.
What does the Foundation deliver in four weeks?
The Foundation is four weeks. Week 1 is discovery and a data and exposure audit. Week 2 is one platform recommendation, approved tools, an acceptable-use policy, and the shared library. Week 3 is two days on site with the whole team. In week 4 the agency is live, the first briefing is done, and the first 60 days of the Integrated AI Partner retainer are included.
- Week 1 is discovery and a data and exposure audit. We inventory every tool and every account, trace where client data has gone, and choose the 5 to 10 workflows the agency wants to move first.
- Week 2 is one platform, the approved tools, and the acceptable-use policy. Teams are often spread across Claude, Copilot, and Hatz AI. We recommend one platform to consolidate on, configure the approved tools, write the policy, and load the shared library with the agency's workflows.
- Week 3 is two days on site with the whole team. The team works on its own systems and its own live accounts.
- Week 4 is when the agency is live. The first monthly briefing is done, on-call support is open, and the first 60 days of the Integrated AI Partner retainer are included.
The agency leaves owning the approved tools, the policy, the library, and the workflows in its own accounts. The shared prompt and skill library lives in the Integrated AI Learning Hub, so the know-how is not stuck in one person's chat history. The method for choosing which workflows go first is in how to pick the first workflows.
What does the Integrated AI Partner retainer include?
The Integrated AI Partner retainer works like the agency's own AI department. It includes a monthly briefing on what changed, what it means for the agency, and what we already updated, a quarterly team refresher, on-call support, new workflows as needs grow, and a library that is updated when the models change. The first 60 days are included in the Foundation, so the agency sees two briefings before the first invoice.
After the included 60 days the retainer is month to month with 30 days' notice. There is no annual contract. If the agency stops, everything built during the Foundation stays with the agency: the approved tools, the policy, the library, and the workflows in its own accounts. The full description is on the Integrated AI Partner page.
What does it cost?
The Foundation is $12,000 for the first 10 seats, plus $500 per additional seat, and it includes the first 60 days of the Integrated AI Partner retainer. After that the retainer is $1,500 a month for up to 10 people, $2,000 a month for 11 to 25 people, and $2,500 a month for 26 and up. It is month to month with 30 days' notice, and there is no annual contract. Pricing is valid for engagements signed through December 31, 2026.
Step 1 · Weeks 1 to 4
The Foundation
$12,000
The first 10 seats are included, and each additional seat is $500.
- Discovery and a data and exposure audit cover which workflows move first, every tool in use, every account, and where data has gone.
- One platform recommendation names the platform to consolidate on, then approved tools and an acceptable-use policy are put in place.
- The first 5 to 10 workflows are built in the agency's own AI environment, on the work the agency actually does.
- Two days on site are with the whole team, on the agency's systems and live accounts.
- A shared prompt and skill library is the agency's to keep.
- The first 60 days of the Integrated AI Partner retainer are included, which is two monthly briefings before the first invoice.
Step 2 · Ongoing
Integrated AI Partner
| Team size | Monthly |
| Up to 10 people | $1,500 |
| 11 to 25 people | $2,000 |
| 26 and up | $2,500 |
- The monthly briefing covers what changed, what it means for the agency, and what we already updated.
- The quarterly team refresher brings new hires in and keeps the rest of the team current.
- On-call support is there when someone is stuck.
- New workflows are added as the agency's needs grow.
- The library is updated when the models change.
A published example
An 18-person agency is $16,000 for the Foundation, because the first 10 seats are included and each of the other 8 seats is $500, and then $2,000 a month from month three. You see two briefings before the first retainer invoice. After that it is month to month with 30 days' notice.
The agency buys its AI tool subscriptions directly and owns them. What sits inside the fee is in what AI enablement costs an insurance agency. Each step also has its own page: the Foundation and the Integrated AI Partner retainer.
How does this differ from a strategy engagement, a single tool, or a class?
A one-off strategy engagement, a single AI tool, and a class are different purchases, and each one can be the right purchase. Integrated AI consults and then implements: the 5 to 10 workflows are built in the agency's own environment, and a partner stays on afterward.
Strategy
How is a one-off strategy engagement different?
A strategy engagement usually ends when the recommendation is delivered. The agency still has to choose a platform, write the rules, and build the workflows. The Foundation includes the recommendation and the implementation that follows it, including the two days on site and the first 60 days of the retainer. A recommendation on its own is a reasonable purchase when the agency intends to do the build itself.
Software
How is buying a single AI tool different?
A tool is a product built for a task the vendor chose. It can be the better purchase when the task is the same at every agency and a vendor has already solved it. The Foundation does not replace the subscription. It is the platform decision, the written rules, and the workflows on the agency's own files. That distinction is spelled out in AI enablement or an AI tool.
A class
How is a class different?
A class is time spent on lessons, often on sample work, after which the team goes back to the week. Integrated AI does not sell classes or a lesson series. The two days on site are the team running its own live accounts, after the 5 to 10 workflows have already been built in the agency's own environment.
Published facts on other ways agencies adopt AI, including prices those organizations publish themselves, are on how insurance agencies adopt AI. This page does not rank those options.
What results are already published?
The published case studies are benefits engagements. A five-person group benefits team left a two-day onsite with 11 production Claude Projects and recovered 7 to 13 hours per week, with Phase 1 payback in under 9 weeks. A benefits brokerage put 10 renewal-season workflows on Claude in about six weeks. These hours are not a property and casualty result, and we do not publish a P&C hours figure.
Case study · Group benefits
AFC-AIS: 11 workflows, two days on site
- The team left with 11 production Claude Projects, one per use case.
- The team recovered 7 to 13 hours per week.
- Phase 1 payback came in under 9 weeks.
- The agency signed an AI Governance Policy.
Read the full case study
Case study · Benefits brokerage
LaSalle Benefits: 10 workflows in six weeks
- LaSalle left with 10 production Claude Projects in its own templates.
- Discovery to delivery took about six weeks.
- The work was timed to land ahead of open enrollment.
- LaSalle signed a HIPAA-aware AI Governance Policy.
Read the full case study
The published before-and-after times are also from benefits work, and they are written up in the five use cases every agency builds in week one. Carrier quote comparisons moved from 3 to 4 hours per renewal to about 60 minutes. Benefit booklets and guidebooks moved from 2 to 3 hours per guide to drafting in minutes. Census-to-bill reconciliation moved from 2 or more hours per client per month to about 20 minutes. Open enrollment communication campaigns moved from 1 to 2 days per client cycle to about 2 hours. Compliance notices do not have a published time. A person reviews every output before it reaches a client.
Does the same engagement cover P&C agencies and benefits brokerages?
Yes. The Foundation and the Integrated AI Partner retainer are the same engagement for independent property and casualty agencies and for employee benefits brokerages. The price is the same. The workflows differ, and only the benefits workflows have published times.
Benefits workflows that agencies build first include carrier quote comparisons and renewal analysis, benefit booklets, census-to-bill reconciliation, open enrollment communications, and compliance notices. Property and casualty work uses the agency's own files for quoting, renewals, certificate of insurance requests, submissions, and claims intake. The Learning Hub names six P&C workflows and marks each one new: submission and ACORD intake summaries, commercial quote comparisons, policy checking of the policy against the binder or quote, loss run summaries, certificate of insurance requests, and renewal remarketing summaries. We do not publish before-and-after times for them. A claims-intake workflow drafts the claim note from the first notice and the documents already in the file, and the claim decision stays with the agency.
The segment pages go further. AI enablement for P&C insurance agencies lists the property and casualty workflows. AI enablement for benefits agencies covers the benefits year, including why the fourth quarter carries so much of the client data.
How is client data handled?
The rules come before the workflows. The Foundation audits every tool and account in use and where data has gone, then installs approved tools and an acceptable-use policy. A person reviews every output before it reaches a client. Nothing an agency provides is used to train external or shared models. The agency owns the workflows, the policy, and the library.
Benefits files can include protected health information, and property and casualty files carry personal information in applications, loss runs, and certificates. The written rules are the same kind of control described in client data, HIPAA and PII and in what belongs in an agency's AI governance policy. A copyable starting point is the free AI governance policy template. The agency can edit it and have counsel review it before adopting it.
Questions agencies ask
What does AI consulting for an insurance agency cost?
The Foundation is $12,000 for the first 10 seats, plus $500 per additional seat, and it includes the first 60 days of the Integrated AI Partner retainer. After that the retainer is $1,500 a month for up to 10 people, $2,000 a month for 11 to 25 people, and $2,500 a month for 26 and up. It is month to month with 30 days' notice, and there is no annual contract. Pricing is valid for engagements signed through December 31, 2026.
How long does the engagement take?
The Foundation is four weeks. Week 1 is discovery and a data and exposure audit. Week 2 is one platform recommendation, approved tools, an acceptable-use policy, and the shared library. Week 3 is two days on site with the whole team. In week 4 the agency is live, the first briefing is done, and the first 60 days of the Integrated AI Partner retainer are included.
What is delivered in the four weeks?
The agency leaves with a data and exposure audit, one platform recommendation, approved tools and an acceptable-use policy, the first 5 to 10 workflows built in its own AI environment, two days on site, a shared prompt and skill library the agency owns, and the first 60 days of the Integrated AI Partner retainer.
Does this cover P&C agencies and benefits brokerages?
Yes. The Foundation and the Integrated AI Partner retainer are the same engagement for independent property and casualty agencies and for employee benefits brokerages. The workflows differ. Benefits work has published time savings, including carrier quote comparisons moving from 3 to 4 hours to about 60 minutes. The P&C workflows named in the library are marked new and do not have published times.
How is client data handled?
The rules come before the workflows. The Foundation audits every tool and account in use and where data has gone, then installs approved tools and an acceptable-use policy. A person reviews every output before it reaches a client. Nothing an agency provides is used to train external or shared models. The agency owns the workflows, the policy, and the library.
Which agency systems do you work with?
We work in the agency's own environment, next to the systems the team already uses. Engagements run alongside Applied Epic, AMS360, HawkSoft, and EZLynx. The workflows are built in the agency's AI accounts and use the files those systems already hold. We do not replace the agency management system.
What happens after the four weeks?
The Integrated AI Partner retainer is already running. It works like the agency's own AI department: a monthly briefing on what changed, what it means, and what was already updated, a quarterly team refresher, on-call support, and new workflows as needs grow. The first 60 days are included, so the agency sees two briefings before the first invoice. After that it is month to month with 30 days' notice. If the agency stops, the tools, the policy, the library, and the workflows stay with the agency.